{"id":86,"date":"2013-08-11T20:13:42","date_gmt":"2013-08-11T20:13:42","guid":{"rendered":"http:\/\/localhost:8888\/test\/?page_id=545"},"modified":"2021-05-03T21:16:10","modified_gmt":"2021-05-03T21:16:10","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"http:\/\/www.quimipol.com.mx\/en\/preguntas-frecuentes\/","title":{"rendered":"FAQ'S"},"content":{"rendered":"<div class=\"banner has-hover\" id=\"banner-1970546695\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n            <div class=\"bg fill bg-fill\"><\/div>\n                                    \n                    <\/div>\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n\n   <div id=\"text-box-2038424324\" class=\"text-box banner-layer x50 md-x50 lg-x50 y50 md-y50 lg-y50 res-text\">\n                                <div class=\"text-box-content text dark\">\n              \n              <div class=\"text-inner text-center\">\n                  \n\n<h3 class=\"uppercase\"><strong>FAQ'S<\/strong><\/h3>\n<p>If you don't find the answer to your questions, please contact us.<\/p>\n<a class=\"button primary\"  >\n    <span>CONTACT US NOW!<\/span>\n  <\/a>\n\n\n\n              <\/div>\n           <\/div>\n                            \n<style>\n#text-box-2038424324 {\n  width: 60%;\n}\n#text-box-2038424324 .text-box-content {\n  font-size: 100%;\n}\n<\/style>\n    <\/div>\n \n\n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-1970546695 {\n  padding-top: 200px;\n}\n<\/style>\n  <\/div>\n\n\n\n\t\t<div class=\"tabbed-content\">\n\t\t\t\n\t\t\t<ul class=\"nav nav-simple nav-vertical nav-uppercase nav-size-xlarge nav-center\"><li class=\"tab active has-icon\"><a href=\"#tab_\u00bfc\u00f3mo-comprar?\"><span>HOW TO BUY?<\/span><\/a><\/li>\n<li class=\"tab has-icon\"><a href=\"#tab_env\u00edos\"><span>DELIVERY<\/span><\/a><\/li><\/ul><div class=\"tab-panels\"><div class=\"panel active entry-content\" id=\"tab_\u00bfc\u00f3mo-comprar?\">\n\n<div class=\"accordion\" rel=\"\">\n\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Is there a specific minimum order?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>Yes, the minimal order is a complete piece, for example: 1 bag of 25 Kg, 1 bale of 35 Kg, etc. We don\u2019t sell bulk products.<\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What are the payment options?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>We have several options: Transfer (SPEI), check, cash, credit card and debit card. We'll give you the option to choose once you conclude your purchase via WhatsApp.<\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>How can I choose the exact amount?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>For each product we have predetermined volumes per sack, bale or box, depending on the product, you can add the quantities of product or piece according to the volume you require and that fits with the weight of each product. \u00a0<\/p>\n<p>\u00a0<\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>How can I obtain a product sample?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>If you require a sample before making a purchase, please contact us directly: ventas@www.quimipol.com.mxo dial: (+52) 8283 4570, otherwise by WhatsApp we can also assist you.<br \/>\nIf you require a sample before making a purchase, please contact us directly: ventas@www.quimipol.com.mxo dial: (+52) 8283 4570, otherwise by WhatsApp we can also assist you<\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>How will I follow up on my order?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>We'll be in contact with you until you have the product in your hands.<\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Didn't you find what you were looking for?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>Ask us, we can help you find it.<\/p>\n\n<\/div><\/div>\n\n<\/div>\n\n<\/div>\n<div class=\"panel entry-content\" id=\"tab_env\u00edos\">\n\n<div class=\"accordion\" rel=\"\">\n\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Do you deliver to all Mexico?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>Yes, we have deliveries all over the country.<\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>How long does it take for my order to arrive?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>Cuando tu pedido sale de nuestro almac\u00e9n, te enviamos un correo en el cual puedes encontrar el n\u00famero de rastreo y ver en d\u00f3nde se encuentra.<br \/>\nWhen your order leaves our warehouse, we send you an email in which you can find the tracking number and see where it's located.\nOur delivery times are 2 to 6 business days after order confirmation and payment.<\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What is the delivery cost?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>The cost depends on the area where you are located and the weight of the order.<\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Do you also ship to other countries?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>If you are from another country, you can contact us directly to review your orders and deliveries.<\/p>\n\n<\/div><\/div>\n\n<\/div>\n\n<\/div><\/div><\/div>\n\n\t\t<div class=\"tabbed-content\">\n\t\t\t\n\t\t\t<ul class=\"nav nav-divided nav-vertical nav-uppercase nav-size-xlarge nav-center\"><li class=\"tab active has-icon\"><a href=\"#tab_pedidos\"><span>ORDERS<\/span><\/a><\/li>\n<li class=\"tab has-icon\"><a href=\"#tab_oficinas\"><span>REGIONAL OFFICES<\/span><\/a><\/li><\/ul><div class=\"tab-panels\"><div class=\"panel active entry-content\" id=\"tab_pedidos\">\n\n<div class=\"accordion\" rel=\"\">\n\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Can I track my order?<\/span><\/a><div class=\"accordion-inner\">\n\n<p><p>Sure, in your email you will find the data and tracking number or otherwise we'll be notifying you how your order is going.<\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>I already have my material, but I don't know how to use it?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>You can contact us directly by phone, WhatsApp or e-mail, and we will be happy to help you with any questions you may have regarding the product you purchased.<\/p>\n\n<\/div><\/div>\n\n<\/div>\n\n<\/div>\n<div class=\"panel entry-content\" id=\"tab_oficinas\">\n\n<div class=\"accordion\" rel=\"\">\n\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Do you have branches or physical warehouses?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>Yes, we have our headquarters in the State of Mexico: Carlos B. Zetina 2, Industrial Xalostoc, 55348 Ecatepec de Morelos, Mexico. Zetina 2, Industrial Xalostoc, 55348 Ecatepec de Morelos, Mex. and a branch in the Baj\u00edo zone: Boulevard Juan Jos\u00e9 Torres Landa #5020 Bodega 6 Col, Arroyo Hondo, 37438 Le\u00f3n, Gto. <\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Do you have a landline phone?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>You can call us at (+52) 5582834570 to 75<\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What are your operating hours?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>We are open Monday through Friday from 8:00 am to 5:30 pm, we'll be glad to assist you!<\/p>\n\n<\/div><\/div>\n\n<\/div>\n\n<\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-86","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - 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